We’ve been a respected business for 45 years – we’re not an on-line store without a business base, but a genuine shop with genuine customer service. We value you as our customer. We respect your privacy completely, and it is our policy to give none of your contact details (name, phone number, address, or email address) to anyone else, nor do we submit it to any third party. The information you give us is strictly confidential and used solely so that we can provide you with the information you require.

If you order from us, your credit card information is removed from our system as soon as the order is complete. This information is not made available to any third party. You can request that we keep your payment information in our secure database for automatic credit card payments, for quick processing of back-ordered titles, or for regular orders that you make from us, but you must specifically ask us to do so. Your information is always protected from outside parties.

You are placed onto our mailing lists only if you request this. We will send you email updates to give you the latest and most interesting information in the fields that are of interest to you – foreign language learning, foreign language reading, English fiction and non-fiction, children’s language learning, and a host of other information available upon request. If you ask to be removed from our mailing list, it is done immediately.

If you have any questions, please don’t hesitate to contact us.